Rogue Wave Technical Support is available to answer any questions about your registered products, and ensure that you are fully able to leverage your software.

We offer multiple support levels that can deliver the technical assistance and product updates you need to effectively develop and support your high performance applications. These services can include:

  • Direct access to technical support specialists for assistance with installation, product functionality and effective programming techniques
  • Technical Support via telephone, email and website
  • Product updates

Evaluating?

If you are evaluating a Rogue Wave product and would like technical assistance, please email Evaluation Support.

Contact Technical Support

Telephone; 303-545-3205
US and Canada: 800-404-4767
Japan: +81 (0) 3 5211 7761

Akana

Email: support@akana.com
File a request at the Akana Service Desk
Visit the Akana forums, Knowledge Base and documentation

 

Zend

Telephone Support for 24 x 7 Customers Only
No Email Support Available
File a request at the Support Center
Visit the Zend forums, Knowledge Base and documentation

 

Klocwork

Email: support@klocwork.com
File a request at the Klocwork Developers Network
Visit the Klocwork forums, Knowledge Base and documentation

 

TotalView, CodeDynamics, MemoryScape

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

SourcePro

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

PV-WAVE

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

IMSL Numerical Libraries

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

Views / DB Link / Server / JViews / Elixir

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

HydraExpress

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

HostAccess

Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation

 

Stingray

No Telephone Support Available
Email: support@roguewave.com
File a request at the Support Center
Visit the Rogue Wave forums, Knowledge Base and documentation